Google
Trudi Moakes
Very professional and supportive. Molly explained everything and was very professional.
What our customers say about us
Payne & Sons Funeral Directors prides itself on the service that we offer so we are always happy to receive feedback and independent reviews provided by families we have worked with. Here are some featured five and four star reviews and positive comments our families have left us, collected from Google and MuchLoved.
If you would like to provide feedback please don’t hesitate to get in touch.
Google
Joeley Buckwell
I dealt with Sienna for my grandads cremation, she was so caring and helpful. From start to finish she was so accommodating even when it came to seeing my grandfather in the chapel of rest. At such a sad and difficult time she made it
Google
Joeley Buckwell
I dealt with Sienna for my grandads cremation, she was so caring and helpful. From start to finish she was so accommodating even when it came to seeing my grandfather in the chapel of rest. At such a sad and difficult time she made it 10000% easier. Forever grateful
Google
Joeley Buckwell
I dealt with Sienna for my grandads cremation, she was so caring and helpful. From start to finish she was so accommodating even when it came to seeing my grandfather in the chapel of rest. At such a sad and difficult time she made it
Google
Joeley Buckwell
I dealt with Sienna for my grandads cremation, she was so caring and helpful. From start to finish she was so accommodating even when it came to seeing my grandfather in the chapel of rest. At such a sad and difficult time she made it 10000% easier. Forever grateful
Google
Kate Taylor
Sienna was sympathetic. helpful and efficient throughout.
Google
Avery Ripley
Amazing service. Thank you to the whole team and everyone who looked after my dad and made his day special.
Google
Darren Sear
Very respectful and understanding. Sienna was particularly helpful and patient.
Google
Victor Ameijenda
I found Lee and his team at the Payne & Sons Hampden Park branch professional, reliable, and friendly. They handled all the arrangements seamlessly, allowing us to focus on our family. It was a dignified service from start to finish. I would recommend them.
Google
Alison Mitchell
As a family we were treated with the upmost respect. Your staff and I mean all your staff are amazing from the two that came and got roger from home .The staff at the funeral directors. And the day of the funeral everything was amazing
Google
Alison Mitchell
As a family we were treated with the upmost respect. Your staff and I mean all your staff are amazing from the two that came and got roger from home .The staff at the funeral directors. And the day of the funeral everything was amazing and done to my requirements I highly recommend your company
Google
Elli
I cannot express how truly grateful myself and my family are to Payne & Sons for the above and beyond service they've provided us during the difficult time of my Granny's passing. It was such a comfort having someone as caring, compassionate and respectful as
Google
Elli
I cannot express how truly grateful myself and my family are to Payne & Sons for the above and beyond service they've provided us during the difficult time of my Granny's passing.
It was such a comfort having someone as caring, compassionate and respectful as Lee looking after her, ourselves and the service. He was extremely understanding and accommodating of our wishes and having such open communication throughout the process really helped to put our minds at ease at such a difficult time.
Every detail was so well thought through right up until the day of the funeral, where Lee and Karen were an absolute pleasure to have with us. They were so uplifting and comforting at a time where we needed it most, even going so far as to add the surprise personal touch of putting my Granny's sunglasses on her little plush penguin to sit beside the casket on our drive to the venue. This really encaptured my Granny's sense of humor and she would've loved it!
The service was beautiful and our chosen Celebrant Martin beautifully reflected my Granny's life and spirit with such care, warmth and compassion.
I simply cannot thank Lee and the team enough for all they've done, and would highly reccomend them.